Not happy at all.
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I agree you can't set the timer two days in advance. Not sure which guide you use (ie setanta website or foxtel link) but they do change at short noticeskliro wrote:There program guide isnt reliable at all.
How annoying is it when you dont know which games are live and which arent.
Once they even advertised a game being live yet it was 15 minutes delayed.
As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
hello setanta.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
Thanks for the feedback. We will pass it on to the relevant departments.arxidi wrote:hello setanta.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
your service is crap.
i hope you all die
bye
Setanta wrote:Thanks for the feedback. We will pass it on to the relevant departments.arxidi wrote:hello setanta.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
your service is crap.
i hope you all die
bye
arxidi, as much as i hate setanta also, there is no need to wish death upon anybody, stupid really.arxidi wrote:hello setanta.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
your service is crap.
i hope you all die
bye
Hawkesy wrote:COLOSSUS...........Congratulations, you have won the title fair a square.
PLEASE WELCOME THE NEW WNID UP KING
Yes i am the same person because this needs to be looked at. If this continues i will unsubscribe. I just find it weird that RAI would produce a highlights package that shows: Sampdoria v Reggina, Siena v Lazio, Atalanta v Napoli & Parma v Empoli. What about the big 3 fixtures of the week - Milan v Juve, Fiorentina v Inter & Roma v Udinese??? Its not that i don't believe you but i think if Setanta want to show Serie A then its best you get the rights for ALL the games. At the moment i'm finding it extremely frustrating.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
Update - Our GM has now spoken to the rights holders of the Serie A highlights package and it has been confirmed that contractually we are definately supposed to be getting a one hour show with all the games - not the half hour show with a selection of games.Caramelas13 wrote:Yes i am the same person because this needs to be looked at. If this continues i will unsubscribe. I just find it weird that RAI would produce a highlights package that shows: Sampdoria v Reggina, Siena v Lazio, Atalanta v Napoli & Parma v Empoli. What about the big 3 fixtures of the week - Milan v Juve, Fiorentina v Inter & Roma v Udinese??? Its not that i don't believe you but i think if Setanta want to show Serie A then its best you get the rights for ALL the games. At the moment i'm finding it extremely frustrating.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
Good to hear.Setanta wrote:Update - Our GM has now spoken to the rights holders of the Serie A highlights package and it has been confirmed that contractually we are definately supposed to be getting a one hour show with all the games - not the half hour show with a selection of games.Caramelas13 wrote:Yes i am the same person because this needs to be looked at. If this continues i will unsubscribe. I just find it weird that RAI would produce a highlights package that shows: Sampdoria v Reggina, Siena v Lazio, Atalanta v Napoli & Parma v Empoli. What about the big 3 fixtures of the week - Milan v Juve, Fiorentina v Inter & Roma v Udinese??? Its not that i don't believe you but i think if Setanta want to show Serie A then its best you get the rights for ALL the games. At the moment i'm finding it extremely frustrating.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
As this has been happened two weeks in a row, we are taking up a a complaint with RAI trade that they have been giving us the wrong highlights package so hopefully this will be amended ASAP.
dudeCOLOSSUS wrote:arxidi, as much as i hate setanta also, there is no need to wish death upon anybody, stupid really.arxidi wrote:hello setanta.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
your service is crap.
i hope you all die
bye
Bag them all you want but dont stoop to their standard by wishing death upon them. The only way we will get what we want is by constantly letting them know that we wont subscribe until we get a fair deal, until then we use the other alternatives, simple really
Mate i wasnt having a dig at you, was just commenting on the death part in a nice fashion. We dont want them to die because at the end of the day they are a Football channel and i applaud them for the amount of Football they cover, however our gripe with them stems from their greediness and the lack of respect they pay to certain communities. We want that fixed and we will pay the monies they wish for us to subscribe to their channel. Thats all im sayingarxidi wrote:dudeCOLOSSUS wrote:arxidi, as much as i hate setanta also, there is no need to wish death upon anybody, stupid really.arxidi wrote:hello setanta.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
your service is crap.
i hope you all die
bye
Bag them all you want but dont stoop to their standard by wishing death upon them. The only way we will get what we want is by constantly letting them know that we wont subscribe until we get a fair deal, until then we use the other alternatives, simple really
relax
fark
Hawkesy wrote:COLOSSUS...........Congratulations, you have won the title fair a square.
PLEASE WELCOME THE NEW WNID UP KING
i dont think he deserves to be called a tosser, he wants to watch serie A as this is the league the team he supports plays in, nothing wrong with that, so the tosser is u matejoker wrote:what a tosser for starting this topic.
If you got problem send them email.
Sentanta is a very good service,better then espn.
Whats your problem? Why am i a tosser for starting this topic. The Setanta dude is always on this forum and is always updating us and answering our feedback.joker wrote:what a tosser for starting this topic.
If you got problem send them email.
Sentanta is a very good service,better then espn.
Exactly. I realize he does it as part of drumming up business but he does answer our questions. If you don't ask questions you don't get answers. No doubt there are short comings in some areas, but if we come here and discuss it we may see changes and have our questions answered.Caramelas13 wrote:Whats your problem? Why am i a tosser for starting this topic. The Setanta dude is always on this forum and is always updating us and answering our feedback.joker wrote:what a tosser for starting this topic.
If you got problem send them email.
Sentanta is a very good service,better then espn.
If anything your username probably describes what you are ya turd.
COLOSSUS wrote:Mate i wasnt having a dig at you, was just commenting on the death part in a nice fashion. We dont want them to die because at the end of the day they are a Football channel and i applaud them for the amount of Football they cover, however our gripe with them stems from their greediness and the lack of respect they pay to certain communities. We want that fixed and we will pay the monies they wish for us to subscribe to their channel. Thats all im sayingarxidi wrote:dudeCOLOSSUS wrote:arxidi, as much as i hate setanta also, there is no need to wish death upon anybody, stupid really.arxidi wrote:hello setanta.Setanta wrote:As we said before - The Serie A highlights show is a show that is produced by RAI - if they choose to only show 4 games of the round in the program, that is all we can show as well. We have had it pre-scheduled for an hour, but evidently by your feedback and by our programming logs we are only receiving half hour shows the last two weeks. I'm assuming that you are also the person that sent us the email regarding this - and it has been passed on to our programming department to investigate further.Caramelas13 wrote:I am disappointed with your false advertising in your TV Scheduling. Just finished watching Serie A highlights and once again it went for only half an hour when it is supposed to go for one hour. It also says "ALL the action from this weeks round" and you only showed 4 games. What the hell is going on? The main reason why i got Setanta was for Serie A.
Not happy at all.
your service is crap.
i hope you all die
bye
Bag them all you want but dont stoop to their standard by wishing death upon them. The only way we will get what we want is by constantly letting them know that we wont subscribe until we get a fair deal, until then we use the other alternatives, simple really
relax
fark